Position Summary:
We are seeking an experienced Front-of-House Manager to oversee the daily operations of our establishment's front-of-house team. The ideal candidate will be responsible for ensuring that our guests receive exceptional service, maintaining the quality of our food and drinks, and leading a team of front-of-house staff.
If you are a highly motivated and passionate leader with a proven track record of success in the hospitality industry, we encourage you to apply for this exciting opportunity. We offer a competitive salary, comprehensive benefits package, and the opportunity to work in a dynamic and fast-paced environment.
Responsibilities:
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Supervise and coordinate the activities of the front-of-house team, including servers, bartenders, and hosts.
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Ensure that all guests receive excellent customer service and that all complaints are handled promptly and professionally.
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Train new employees on our policies and procedures, including food and drink menu knowledge, service standards, and point-of-sale systems.
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Maintain a clean and organized front-of-house environment, including the dining area, bar, and restrooms.
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Manage inventory of front-of-house supplies, including glassware, silverware, and menus.
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Develop and implement staff schedules, ensuring adequate coverage during peak hours.
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Monitor and manage the restaurant's reservation system, ensuring that reservations are
properly managed and communicated to the front-of-house team.
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Collaborate with the kitchen team to ensure efficient communication and service
between the front and back of house.
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Ensure compliance with health and safety regulations, and manage the restaurant's
compliance with state and local liquor laws.
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Manage and control restaurant expenses, including labor, inventory, and equipment
maintenance.
Qualifications:
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2+ years of experience in a management role in a high-volume restaurant or bar.
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Strong communication and leadership skills.
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Knowledge of food and drink menus, service standards, and point-of-sale systems.
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Ability to handle high-pressure situations with a calm and professional demeanor.
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Excellent organizational and time-management skills.
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Ability to work flexible hours, including nights, weekends, and holidays.
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Experience with managing inventory, labor costs, and other restaurant expenses.
- Knowledge of health and safety regulations and liquor laws.
What We Offer:
- Competitive salary based on experience
- Medical, dental, and vision insurance
- Life insurance (company-paid)
- 401(k) with 4% company match
- Paid time off (PTO)
- Discounts on retail products
- Complimentary training classes after 90 days
- Free range time and 24/7 fitness center access
