West Omaha Dermatology is currently seeking a reliable and friendly Medical Receptionist to join our team and be the first point of contact for our patients.
Job Summary:
The Medical Receptionist is responsible for managing front-desk operations, including greeting patients, scheduling appointments, verifying insurance, and maintaining patient records. The ideal candidate is organized, professional, and comfortable working in a fast-paced environment.
Responsibilities:
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Greet and check in patients in a courteous and timely manner
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Answer multi-line phones and direct calls appropriately
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Schedule, confirm, and cancel patient appointments
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Collect co-pays and verify insurance information
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Maintain accurate and up-to-date patient records
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Assist with administrative tasks as needed
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Handle sensitive information with confidentiality and professionalism
Qualifications:
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High school diploma or equivalent
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Previous experience in a medical office or healthcare setting preferred
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Proficiency with electronic medical records (EMR) systems
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Strong communication and organizational skills
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Ability to multitask and work efficiently under pressure